When communication breaks down, all hell is let loose. Communication policy issues are needed in all walks of life, either naturally evolving or being specifically put into place.
Little problems can soon escalate into enormous problems if communication breaks down. Have you ever noticed that? Misunderstandings, misinterpretation of the facts, call it what you like, it’s commonly known as ‘lack of communication’ and it can cause all manner of problems.
Lack of communication can cause problems in marriages and relationships, problems in schools and colleges, between friends, problems at work and in business. The world is not full of mind readers, so if there’s something on your mind, say it loud and clear. Then everybody knows where they’re at and it can be sorted.
Communication Policy Issues
Although communication comes naturally to many of us, either through speech (that doesn’t necessarily mean the proverbial ‘chatterbox’ you know, sometimes less is more, remember that), through writing (well, if less is more, done!)…Only joking, now where were we?
In the workplace, communication is vitally important to keep the business running smoothly. Communication is actually a vitally important sales aid. Good communication can:
- Help to advertise a product or service into the general market place
- Promote the qualities of the product or service
- Help the sales team to ‘close’ the sale
- Keep the sales team in contact with their client in after sales service
- Relay the correct information to the manufacturing or service team
- Make sure that the client is completely happy with the product or service at the end of business
So you see, good communication is vital during all times of the transaction.
Communication Policy Issues
What about the internet? That’s been the biggest step forward in communication for centuries, I suppose the telephone was the last time anything was invented which had a similar impact (who did the first person phone? Come to think of it, when the internet was first invented, which websites could they surf?).
Anyway, alarmingly, the internet, which has brought the most efficient communication system imaginable to the world, has also proved to be easy to exploit by cyber criminals and other hackers. Something so wonderful is so easily abused, it really is a tragedy. We are now constantly reminded to guard against identity theft (no, that’s not me, I’m taller), bank and credit card fraud, SPAM, viruses (I thought I had a nasty virus myself the other day but I managed to sweep it away). The real tragedy is that these ‘cyber crooks’ are so clever, imagine what they could achieve if they worked for the ‘other side’. It’s such a waste of talent. I have trouble hacking my way into a sack of flour.