In the days of the Internet’s infancy, some things were generally expected, such as avoiding typing in all capital letters. These days, with an almost free for all attitude it would seem like all the little niceties for Internet use no longer exist. However, there is still the need for etiquette online.
Internet etiquette, also called netiquette is still alive and well. Some persons break these rules deliberately, but many users really don’t know them. The rapid growth pace of the Internet and the number of daily users, calls for an appreciation of Netiquette to make it pleasant for everyone.
Netiquette Reminders
There are many rules of good manners that should be observed online to make cyberspace enjoyable. Misunderstandings can sometimes occur when people of different cultures and background try to communicate online.
Respect the Privacy of Others
The issue of privacy is often ignored online. One of the big issues is the forwarding of emails with other people’s contact information included. Copyright and plagiarism is also rife online as information is so easily accessible. It is extremely easy to copy and use articles that are posted. Many people do not consciously plan steal information, but they do not the rules.
Do Not Type in All Capitals
Typing in all caps is seen as shouting and can result in an online war. While it can be used for emphasis, this should be kept at the bare minimum and should be easily identified as such.
Use of Smileys
Since it is difficult, if not impossible to know how someone will interpret your tone, the use of smileys helps convey what is meant. This can help avoid misunderstandings, however, smileys should be used sparingly or not at all in business correspondence.
Use of Signature Lines
When used, these should be short and should ideally no more than 3 or four short lines.
There are also rules for the various forums that exist online. While general rules sometimes apply, each forum may have their own guidelines. Whether an email is meant for business or casual purposes also dictates what netiquette to employ.